Laser life is not guaranteed. The lasers are very busy when they are in use and part of the diodes can eventually fail. This is common to lasers. All lasers will go out eventually. The Green laser will sputter, or appear to act like it has a short in it; the others will seem to just stop.
Because they are consumables, and the length of time of use is not guaranteed we only offer a 90 day complete replacement warranty when it is first purchased. If the laser should begin to wear out due to use, it is advised to replace it as soon as possible. We are unable to guarantee exactly the number of hours that a laser will actually work but we have had some last nearly 3,000 hours. The average is about half that long.
Laser Repairs:
Laser assemblies (the part you hold), cannot be rebuilt or repaired.
Sometimes the cable has just broken due to some physical impairment or getting broken; in that case the (RJ-11) connector end can be replaced. If the cable is pulled from the laser housing it cannot be fixed.
Should a new laser fail during the first 90 days of purchase, it will be replaced.
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